Frequently Asked Questions (FAQ)
PRODUCT & CUSTOMIZATION
What kinds of books or objects can I store?
The Perfect Bookshelf is designed for your life—whether you’re building a personal library, displaying meaningful decor, or just keeping things beautifully organized. You can adjust your shelves to fit:
Use Case / Depth / Height
CDs / 7" / 12"
Small Books / 7" / 14"
Medium Books / 10" / 12"
Large Books / 10" / 14"
Decor/Objects / 13" / 12–14"
Need something more specific? That’s what customization is for. Call us and let's figure it out together.
Use our configurator to create a layout that perfectly matches your collection. And yes, that includes room for candles, plants, photos, whatever makes your space you.
Can I customize my bookshelf?
Absolutely. That’s the heart of what we do. In your free design consultation, you’ll choose the width, height, layout, and finish—with expert guidance. Every bookshelf is made-to-order to fit your space and your story.
Can I order just parts or add more later?
Yes! You can purchase extra U-Models (in sets of 3, 6, or 9) whenever you need. If you add levels later, contact us first to ensure compatibility.
ASSEMBLY & INSTALLATION
Do I need tools to assemble it?
Nope. Assembly is intuitive—no nails, screws, or glue required. Just fit the pieces together following our guide.
🔧 However, if you're working on a larger configuration (over 7 feet tall) or planning to mount it on the wall, you’ll need tools to properly anchor it or install brackets (not included). This ensures your shelf is secure and safe, especially in homes with kids, pets, or if you’re in a seismic area.
Can I mount it to the wall?
Yes, our shelves can be mounted to the wall — but we do not provide screws, anchors, or brackets. If you plan to mount a shelf, make sure to use appropriate hardware for your wall type and always anchor into something solid.
🔒 Safety tip: Mounting is especially recommended if you have kids or pets at home, or if the shelf is tall. When in doubt, consult a professional to ensure secure installation.
Can I move or remove levels?
Totally. Add, remove, reconfigure—your shelf grows with you.
Do you offer assembly services?
Yes — while The Perfect Bookshelf is designed to be assembled easily and without tools, we know that sometimes a little help makes all the difference.
That’s why we’ve partnered with TaskRabbit, a trusted service that connects you with local professionals who can assemble your shelf for you, right at home.
- Choose a date and time that works for you
- Get matched with a nearby Tasker
- Pay TaskRabbit directly — we don’t cover the cost, but we make booking easy
Book Assembly Help via TaskRabbit
Prefer to assemble it yourself? Every order includes simple step-by-step instructions and access to video guidance — you won’t need special tools or skills to build it.
MATERIALS & SUSTAINABILITY
What’s it made of?
Premium PEFC-certified poplar wood. Lightweight, durable, and sustainably-sourced.
Is it eco-friendly?
Yes! Sustainability isn’t a feature—it’s a promise. Our wood comes from responsibly-managed forests, and everything is built to last.
Where’s it made?
Right here in the U.S., using a design patented and perfected in Belgium.
ORDERING & PAYMENT
How do I order?
Use our online configurator to build your custom bookshelf. Pick the size, finish, and layout—see the price instantly.
What payment options do you offer?
We accept all major cards, PayPal, Apple Pay, and Google Pay. Want to pay in installments? Choose Klarna or Shop Pay at checkout.
DELIVERY & RETURNS
Do you deliver?
Yes—nationwide across the U.S. Your bookshelf ships flat-packed in two boxes (U-Models + shelf boards).
How heavy are the packages?
- U-boxes: 7–40 lbs
- Boards: 9–45 lbs
Can I return it?
Since each shelf is custom-made, we generally don’t accept returns. But if something arrives damaged or defective, we’ll fix it—no stress.
How do I request a refund or file a claim?
Email us at info@perfectbookshelf.com. Be sure to include photos if it’s a damage claim.
SUPPORT & WARRANTY
Do you offer design help?
Of course. Reach out and we’ll help you plan your setup. Whether you’re furnishing a small studio or a full library wall, we’ve got you.
Is there a warranty?
Yes! Every component comes with a 2-year warranty against manufacturing defects.